Professional Experience
Technical Product Owner / Development Lead
Vendwatch Telematics
Inherited a functional but unstable 4-repository Kiosk baseline and led its evolution into an operational standalone POS product. Standardized the architecture and moved the stack to end-to-end TypeScript, rewriting payment and scanner modules originally delivered in Python by a third party. Designed and implemented a TypeScript UIC payment-terminal Bridge because the previous vendor delivered only a binary without source code. Developed the KMS web suite for remote kiosk management (heartbeats, planogram, health metrics, rollup deployments). Optimized delivery by moving from source-code deployment on kiosks to a fully containerized model: with Docker installed, a single installer orchestrates containers, hardens configuration, and brings a kiosk from clean OS to a functional state in under 15 minutes.
IT Consultant
Apexsphere
Led software products and IT initiatives focused on performance, scalability, and operations. In infrastructure-heavy programs (2008-2013), I executed Waldos store openings with full provisioning and on-site readiness, configured Dell PowerEdge T-series servers and Cisco PIX/ASA perimeter security for corporate VPN, and coordinated 12 engineers across 5 strategic regions. I also delivered voice/data and switching deployments (2010-2012) and NOC operations for Danone Bonafont (2012-2013), including an internal server update-management app (Python and JavaScript). On product delivery, I built end-to-end solutions and highlighted Magnum Compliance for Unilever, reducing audit response time and improving regulatory/document compliance (government, civil protection, and internal standards). Full list in Portfolio.
Solutions Consultant
REINGTEC
Delivered software and IT operations solutions for key customers: an end-to-end app for in-home veterinarians/pet stylists (booking, clinical history, payments), an HR workflow platform for a corporate group, and WordPress-to-React migrations with better UX and maintainability. Implemented patch strategy for 8,000+ endpoints at Grupo La Comer and supported audit/monitoring in critical Banxico environments (Exchange, AD, File Server). Scaled Reingtec's Ivanti line by replacing outsourced consultants with in-house presales and delivery capability, improving margin and execution control.
IT and Project Director
GBIZ
I started as the only LANDesk/Ivanti product engineer for one customer with implementation issues and scaled the practice to 6+ active customers. I built and led a full Managed Service Desk/NOC team, developed new engineering capacity to sustain growth, and directly implemented solutions in strategic accounts (TeleVia, Alsea, Si Vale). I also defined IT architectures, validation/presales labs, and integration APIs for Ivanti platforms, combining project leadership with hands-on technical execution.
Senior Presales Consultant
Ivanti Mexico
Led technical demos, proof-of-concepts, and partner enablement to accelerate regional UEM/ITSM adoption. Implemented solutions for AAA banking customers, including Banco Afirme, where I supported the close and deployment of Ivanti Endpoint Manager for endpoint and ATM fleets. Regional scope across Ivanti customers and partners in Mexico, Central America, the Caribbean, and Colombia.
IT Coordinator
Endress + Hauser
Owned corporate IT operations in Mexico and coordinated a 6-engineer U.S. team in a fully English-speaking environment. Reduced cost and lead time through pragmatic engineering decisions, including deploying a payroll-mail server on reused infrastructure (avoiding external subscription costs constrained by Swiss corporate-domain policies). Reorganized server-room cabling and integrated a dedicated fiber link to improve stability and operational capacity.
Product Portfolio
Magnum Compliance
Technical scope: Backend + Database + AWS. Compliance and regulatory-document management product for Unilever, including automated compliance-aligned inspections, training workflows, and an LLM-powered virtual assistant; reduced audit response time and improved readiness for government, civil-protection, and internal compliance requirements.
Kontra.gg
Technical scope: Backend + Database + AWS + Draft UI (endpoint-testing stages). Esports community platform with real-time communication (voice/text), competitive tournament management, integrations with competitive-data APIs, and posts/polls/events features.
Punto Postal
Technical scope: Fullstack + Database. End-to-end logistics system for a postal-point business model: customer shipment creation, prepaid/COD guides, branch operations, pickup flows, and a delivery PWA for couriers.
Secretos del Vino
Technical scope: Backend + Database. Wine eCommerce solution with inventory flows, coupons, limited-time offers, and PDF virtual catalog support.
Alux (Discord Bot)
Technical scope: Backend + Database + AWS + Draft UI (endpoint-testing stages). Discord bot for Age of Empires II esports communities, with MEE6/Sapphire-style capabilities, music playback, birthday reminders, and community moderation tooling.
Certifications
Certified IT Analyst for Ivanti Neurons UEM
Ivanti
Certified Administrator for Ivanti Endpoint Manager
Ivanti
CLE LANDesk Engineer - IT Service & Asset Management
LANDesk
CLE LANDesk Engineer - Systems & Security Management
LANDesk
ITIL Foundation in IT Service Management
PeopleCert / Axelos
ISO/IEC 27032:2012 Cybersecurity Professional
ERCA
Ethical Hacking Foundation
EXIN
Education
Specialization in IT management and product development
Professional track
Infrastructure, security, and systems architecture
Applied experience
Skills
Languages
Spanish
Native
English
Professional